Returns + Exchanges

Don't worry. You have 14 days in a row, after receiving your order, to exchange or return a product.

Communicate return: e-mail us at and tell us your order number and what items you want to return.

We do not accept exchanges or returns of modified, washed, clearly used or damaged clothes. Please be careful when you try the item on, we cannot accept it with make-up stains or any kind of odor.

Once a package is received, checked, and approved, a refund for the total order value will be issued and reimbursement will be made available within 5 working days.

Observation: the color of the products may vary depending on the monitor and technology utilized by the buyer. Rats&Bananas is not responsible for the possible color inaccuracy.